302 loop with random users

Hi there - we are using Okta authentication on application load balancers running in EKS in AWS. The release associated with the ALB where the authentication is applied does internal routing. For the most part, it works completely fine. However - random users (not everyone, but typically the same users, despite browser or OS) experience what appears to be a 302 redirect loop and the browser eventually lands on a ERR_TOO_MANY_REDIRECTS.

I wanted to see if anyone else had an issue like this when using ALBs and what the solution may be. Again - most users, myself included, never experience this. We are using the standard AWSELBAuthSessionCookie and sticky sessions.

Thanks!