# 500 error when accessing Workflows Console

**URL:** <https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840>\
**Category:** Questions\
**Created:** [January 14, 2026, 4:09am UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840 "2026-01-14T04:09:58Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![pholderness](https://avatars.discourse-cdn.com/v4/letter/p/ea666f/32.png) [@pholderness](https://devforum.okta.com/u/pholderness)\
**Post date:** [January 14, 2026, 4:09am UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/1 "2026-01-14T04:09:58Z")

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Has anyone else encountered this error when attempting to access the Workflows Console?

500 Server Error  
Sorry! Something’s gone wrong.  
Our astronauts are looking into it.

There is an ID listed as well, but I suspect that this would only be helpful if working with support.

I am attempting access using a Super Admin account which has been assigned to both the Okta Workflows and Okta Workflows OAuth applications and I see nothing in the System Log.

(The tenant is an integrator free account.)

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**Author:** ![maxkatz](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/maxkatz/32/5624_2.png) [@maxkatz](https://devforum.okta.com/u/maxkatz)\
**Post date:** [January 14, 2026, 4:19pm UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/2 "2026-01-14T16:19:35Z")

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Hi @pholderness, welcome to the forum.

Could you post or DM the error ID?

Max

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**Author:** ![pholderness](https://avatars.discourse-cdn.com/v4/letter/p/ea666f/32.png) [@pholderness](https://devforum.okta.com/u/pholderness)\
**Post date:** [January 14, 2026, 6:54pm UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/3 "2026-01-14T18:54:45Z")

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Thanks for the response, Max.

ID: bac93966-976b-4ae6-ab78-676f6fcd5f8b

BTW - Your workflows content is always fantastic.

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**Author:** ![maxkatz](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/maxkatz/32/5624_2.png) [@maxkatz](https://devforum.okta.com/u/maxkatz)\
**Post date:** [January 14, 2026, 11:26pm UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/4 "2026-01-14T23:26:25Z")

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Can you try it now?

I’m glad the content is helpful ☺

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**Author:** ![pholderness](https://avatars.discourse-cdn.com/v4/letter/p/ea666f/32.png) [@pholderness](https://devforum.okta.com/u/pholderness)\
**Post date:** [January 15, 2026, 12:04am UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/5 "2026-01-15T00:04:26Z")

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Problem solved. If there was anything that an end user might do to resolve something like this in the future please do share, as I am sure you will.

Thank you!

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**Author:** ![maxkatz](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/maxkatz/32/5624_2.png) [@maxkatz](https://devforum.okta.com/u/maxkatz)\
**Post date:** [January 15, 2026, 12:10am UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/6 "2026-01-15T00:10:08Z")

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Awesome!

There was a small issue, and we applied a fix. This shouldn’t happen again (or to any other orgs).

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**Author:** ![felix.alvarez](https://avatars.discourse-cdn.com/v4/letter/f/d07c76/32.png) [@felix.alvarez](https://devforum.okta.com/u/felix.alvarez)\
**Post date:** [May 11, 2026, 10:17pm UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/7 "2026-05-11T22:17:00Z")

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Hi my friend Max, yes your context are very helpful… I saw this post and i have the same problem error 500 server error, ID = 86591d71-a864-49a5-b5e1-4281b5dfde57, i aprecciate your help and comments, regards Felix A

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**Author:** ![maxkatz](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/maxkatz/32/5624_2.png) [@maxkatz](https://devforum.okta.com/u/maxkatz)\
**Post date:** [May 12, 2026, 10:37pm UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/8 "2026-05-12T22:37:13Z")

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What kind of Okta org do you have?

Try removing the user from the Workflows app and reassigning it.

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**Author:** ![felix.alvarez](https://avatars.discourse-cdn.com/v4/letter/f/d07c76/32.png) [@felix.alvarez](https://devforum.okta.com/u/felix.alvarez)\
**Post date:** [May 12, 2026, 11:22pm UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/9 "2026-05-12T23:22:43Z")

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Hi txs for your answer, but it did not work i have just re assigned the user and nothing happened.

It is a production tenant, [https://tecval.okta.com](https://tecval.okta.com)

waiting for your comments,

regards

FAAA

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**Author:** ![maxkatz](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/maxkatz/32/5624_2.png) [@maxkatz](https://devforum.okta.com/u/maxkatz)\
**Post date:** [May 13, 2026, 4:28pm UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/10 "2026-05-13T16:28:41Z")

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Hi @felix.alvarez, it’s best to create a support case so they can check the logs and determine the cause of this error. Let us know what’s causing this error.

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**Author:** ![felix.alvarez](https://avatars.discourse-cdn.com/v4/letter/f/d07c76/32.png) [@felix.alvarez](https://devforum.okta.com/u/felix.alvarez)\
**Post date:** [May 13, 2026, 5:18pm UTC](https://devforum.okta.com/t/500-error-when-accessing-workflows-console/34840/11 "2026-05-13T17:18:50Z")

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OK txs very much Max , i will let you know
