# Activation email

**URL:** <https://devforum.okta.com/t/activation-email/28145>\
**Category:** Questions\
**Created:** [May 8, 2024, 3:46pm UTC](https://devforum.okta.com/t/activation-email/28145 "2024-05-08T15:46:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Rio1sec](https://avatars.discourse-cdn.com/v4/letter/r/90db22/32.png) [@Rio1sec](https://devforum.okta.com/u/Rio1sec)\
**Post date:** [May 8, 2024, 3:46pm UTC](https://devforum.okta.com/t/activation-email/28145/1 "2024-05-08T15:46:50Z")

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I am attempting to activate my developer account, but when I click the activate button on the activation email I get a 403 Access Forbidden.

I called Okta support and was told to reach out here for assistance. According to the engineer, they could not find an account for my domain.

FYI, I also tried creating a devops account using the same email, but no luck. Any help is appreciated.

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**Author:** ![krishna](https://avatars.discourse-cdn.com/v4/letter/k/71c47a/32.png) [@krishna](https://devforum.okta.com/u/krishna)\
**Post date:** [May 14, 2024, 8:13am UTC](https://devforum.okta.com/t/activation-email/28145/2 "2024-05-14T08:13:02Z")

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If official verification channels are not accessibly and your domain is not found, it’s unlikely that account activation can be completed. In such cases, we recommend creating a new account and attempting the process again.

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**Author:** ![system](https://global.discourse-cdn.com/oktadev/original/1X/589c4c5f80de422d01f47cee7185a7fb8227835c.png) [@system](https://devforum.okta.com/u/system)\
**Post date:** [June 13, 2024, 8:13am UTC](https://devforum.okta.com/t/activation-email/28145/3 "2024-06-13T08:13:02Z")

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Closed on June 13, 2024, 8:13am UTC

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