# Agentless Desktop SSO configuration help

**URL:** <https://devforum.okta.com/t/agentless-desktop-sso-configuration-help/18184>\
**Category:** Questions\
**Created:** [November 22, 2021, 5:04pm UTC](https://devforum.okta.com/t/agentless-desktop-sso-configuration-help/18184 "2021-11-22T17:04:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![talom](https://avatars.discourse-cdn.com/v4/letter/t/e79b87/32.png) [@talom](https://devforum.okta.com/u/talom)\
**Post date:** [November 22, 2021, 5:04pm UTC](https://devforum.okta.com/t/agentless-desktop-sso-configuration-help/18184/1 "2021-11-22T17:04:31Z")

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Hoping someone can help me figure out why my agentless Desktop SSO is not working.

I’ve followed the [Okta Documentation] in setting this up.

I’ve done the below steps

1. Create service account and configure the SPN
2. Enable Agentless Desktop Single Sign-on
3. Updated the default Desktop Single Sign-on Identity Provider routing rule

Now when I attempt to test, I am not successful

On my windows machine, I login as a valid user who exits in Okta too. I enter my Okta URL in Chrome, but it prompts me for a password?

it says https://.kerberos.okta.com and asks for the username and password??

If I enter it, it signs in successfully. But the point of the SSO is it signs me in automatically.

What am I doing wrong?

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**Author:** ![andrea](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/andrea/32/2172_2.png) [@andrea](https://devforum.okta.com/u/andrea)\
**Post date:** [November 22, 2021, 5:07pm UTC](https://devforum.okta.com/t/agentless-desktop-sso-configuration-help/18184/2 "2021-11-22T17:07:49Z")

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Please [open a support case](https://support.okta.com/help/s/article/How-to-Create-a-Support-Case?language=en_US) to get assistance with this issue, thanks!

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**Author:** ![system](https://global.discourse-cdn.com/oktadev/original/1X/589c4c5f80de422d01f47cee7185a7fb8227835c.png) [@system](https://devforum.okta.com/u/system)\
**Post date:** [February 8, 2024, 8:00pm UTC](https://devforum.okta.com/t/agentless-desktop-sso-configuration-help/18184/3 "2024-02-08T20:00:08Z")

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