# Creating new developer account fails multiple ways **URL:** \ **Category:** Questions\ **Created:** [November 19, 2024, 1:54pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260 "2024-11-19T13:54:59Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![mtinerdtf](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@mtinerdtf](https://devforum.okta.com/u/mtinerdtf)\ **Post date:** [November 19, 2024, 1:54pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/1 "2024-11-19T13:54:59Z")
I’ve tried to create a okta developer account with email and password. I can get all the way to the first login after email verification but the login fails with the error “unable to sign in” at [Okta Developer](https://developer.okta.com/login/) Next I tried to create a developer account with the github SSO login. Okta validates and connects my github account then I get redirected to a webpage with a 500 internal server error. Unable to create a developer account. ---
**Author:** ![rreams](https://avatars.discourse-cdn.com/v4/letter/r/77aa72/32.png) [@rreams](https://devforum.okta.com/u/rreams)\ **Post date:** [November 19, 2024, 6:52pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/2 "2024-11-19T18:52:03Z")
I am experiencing the same issue as well. ---
**Author:** ![922Labs](https://avatars.discourse-cdn.com/v4/letter/9/59ef9b/32.png) [@922Labs](https://devforum.okta.com/u/922Labs)\ **Post date:** [November 20, 2024, 1:56am UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/3 "2024-11-20T01:56:42Z")
I have this same issue ---
**Author:** ![galb](https://avatars.discourse-cdn.com/v4/letter/g/f05b48/32.png) [@galb](https://devforum.okta.com/u/galb)\ **Post date:** [November 20, 2024, 4:39pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/4 "2024-11-20T16:39:25Z")
Experienceing the same issue. ---
**Author:** ![andrea](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/andrea/32/2172_2.png) [@andrea](https://devforum.okta.com/u/andrea)\ **Post date:** [November 20, 2024, 10:52pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/5 "2024-11-20T22:52:26Z")
Hey All, just letting you know that we’re investigating this Developer Org sign-up issue. I’ll let you know once we have an update for you. ---
**Author:** ![andrea](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/andrea/32/2172_2.png) [@andrea](https://devforum.okta.com/u/andrea)\ **Post date:** [November 20, 2024, 11:28pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/6 "2024-11-20T23:28:00Z")
This issue is now resolved. Please let us know if you run into any issues while signing up for a new Developer Org. Thank you for your patience! ---
**Author:** ![mtinerdtf](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@mtinerdtf](https://devforum.okta.com/u/mtinerdtf)\ **Post date:** [November 21, 2024, 12:31am UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/7 "2024-11-21T00:31:44Z")
New account creation through Google SSO **does** work with a google email that has not previously attempted to sign up. My previous signups both SSO for github,google and email sign ups are still returning HTTP 500: Internal Server Error and unable to sign in respectively So all the emails I’ve previously used are unable to be used for developer accounts at okta. Is there some way I can request those emails be removed as accounts so I can use them? ---
**Author:** ![mtinerdtf](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@mtinerdtf](https://devforum.okta.com/u/mtinerdtf)\ **Post date:** [November 21, 2024, 12:44am UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/8 "2024-11-21T00:44:58Z")
The new developer account has a unique url to login with. All my previous signup attempts that have failed try to log into [https://okta-devok12.okta.com/app/UserHome?iss=https%3A%2F%2Fokta-devok12.okta.com&login\_hint=\*redacted](https://okta-devok12.okta.com/app/UserHome?iss=https%3A%2F%2Fokta-devok12.okta.com&login_hint=*redacted)\* with SSO or [https://okta-devok12.okta.com/](https://okta-devok12.okta.com/) with email login from the verification email ---
**Author:** ![galb](https://avatars.discourse-cdn.com/v4/letter/g/f05b48/32.png) [@galb](https://devforum.okta.com/u/galb)\ **Post date:** [November 21, 2024, 8:19am UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/9 "2024-11-21T08:19:44Z")
I was able to sign-in with a new email address, but my actual address - which I tried to use earlier - is not working. It would be great if it can be expunged from the system for me to retry signing up with that one (it’s the same one as the email I registered to the forum). ---
**Author:** ![rreams](https://avatars.discourse-cdn.com/v4/letter/r/77aa72/32.png) [@rreams](https://devforum.okta.com/u/rreams)\ **Post date:** [November 21, 2024, 4:07pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/10 "2024-11-21T16:07:42Z")
@andrea Is there anyway to reset the email address that I have previously attempted to use for this? ---
**Author:** ![andrea](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/andrea/32/2172_2.png) [@andrea](https://devforum.okta.com/u/andrea)\ **Post date:** [November 21, 2024, 5:45pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/11 "2024-11-21T17:45:42Z")
@galb @rreams Our engineering team is looking into the best way to remediate any email addresses. I’ll look to update this thread once I have an update from them, but I’m unable to provide an ETA at this time. If you need an org before that work is completed, we would recommend signing up with a different email address if/when possible. If it helps, if your email is through Google Workspace, you can use plus addressing (e.g. providing the email address `user+okta@example.com` instead of your ‘proper’ address of `user@example.com`) to ensure that Okta receives a unique email address but you still receive the activation email ---
**Author:** ![system](https://global.discourse-cdn.com/oktadev/original/1X/589c4c5f80de422d01f47cee7185a7fb8227835c.png) [@system](https://devforum.okta.com/u/system)\ **Post date:** [December 21, 2024, 5:45pm UTC](https://devforum.okta.com/t/creating-new-developer-account-fails-multiple-ways/31260/12 "2024-12-21T17:45:48Z")
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