# Locked out of developer org - need MFA enrolment reset (trial-6659258)

**URL:** <https://devforum.okta.com/t/locked-out-of-developer-org-need-mfa-enrolment-reset-trial-6659258/35127>\
**Category:** Questions\
**Created:** [March 10, 2026, 4:09pm UTC](https://devforum.okta.com/t/locked-out-of-developer-org-need-mfa-enrolment-reset-trial-6659258/35127 "2026-03-10T16:09:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![daniel.jackson.nando](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@daniel.jackson.nando](https://devforum.okta.com/u/daniel.jackson.nando)\
**Post date:** [March 10, 2026, 4:09pm UTC](https://devforum.okta.com/t/locked-out-of-developer-org-need-mfa-enrolment-reset-trial-6659258/35127/1 "2026-03-10T16:09:12Z")

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Hi,

I’m locked out of my Okta developer org (ID: trial-6659258) as I no longer have access to the Okta Verify authenticator I originally enrolled — it was on a previous work phone that has since been replaced.

I’m unable to raise a case via [support@okta.com](mailto:support@okta.com) as that address no longer accepts new submissions, and I can’t access the support portal without being able to log in.

Could an Okta team member please reset the MFA enrolment on my account so I can re-enrol on my current device?

Happy to verify my identity however needed.

Thanks,  
Daniel

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**Author:** ![vk-giri](https://sea1.discourse-cdn.com/oktadev/user_avatar/devforum.okta.com/vk-giri/32/5178_2.png) [@vk-giri](https://devforum.okta.com/u/vk-giri)\
**Post date:** [March 11, 2026, 10:48am UTC](https://devforum.okta.com/t/locked-out-of-developer-org-need-mfa-enrolment-reset-trial-6659258/35127/2 "2026-03-11T10:48:36Z")

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Hi,

You would need to sign up for a new Integrator/Free Trial Account, since we won’t be able to reset MFA on the Integrator type orgs.

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**Author:** ![daniel.jackson.nando](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@daniel.jackson.nando](https://devforum.okta.com/u/daniel.jackson.nando)\
**Post date:** [March 12, 2026, 12:10pm UTC](https://devforum.okta.com/t/locked-out-of-developer-org-need-mfa-enrolment-reset-trial-6659258/35127/3 "2026-03-12T12:10:14Z")

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I’ve tried to use an email alias which I can confirm normally works when I send a test email to myself with `myemail+somealias@…` but it hasn’t sent it either yesterday or today.

It looks like I’m locked out of creating a developer account with my work email, in which case could I request my developer account on the integrator platform be completely deleted from your system?

thanks

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**Author:** ![daniel.jackson.nando](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@daniel.jackson.nando](https://devforum.okta.com/u/daniel.jackson.nando)\
**Post date:** [March 30, 2026, 11:52am UTC](https://devforum.okta.com/t/locked-out-of-developer-org-need-mfa-enrolment-reset-trial-6659258/35127/4 "2026-03-30T11:52:19Z")

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Hello, is there any update on my request?

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**Author:** ![system](https://global.discourse-cdn.com/oktadev/original/1X/589c4c5f80de422d01f47cee7185a7fb8227835c.png) [@system](https://devforum.okta.com/u/system)\
**Post date:** [April 29, 2026, 11:53am UTC](https://devforum.okta.com/t/locked-out-of-developer-org-need-mfa-enrolment-reset-trial-6659258/35127/5 "2026-04-29T11:53:15Z")

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