Unable to delete the SMS factor

Delete sms factor is success. But its showing in list factor to enroll.
“status”: “NOT_SETUP”,
“enrollment”: “REQUIRED”,
“_embedded”: {
“phones”: [
{
“id”: “mbl31e9oxwy7sa0at357”,
“profile”: {
“phoneNumber”: “+18676751041”
},
“status”: “ACTIVE”
}
]
}

But, after deleting email factor it is showing empty.
“status”: “NOT_SETUP”,
“enrollment”: “REQUIRED”,
“_embedded”: {
“emails”: []
}

Hi @konyUser

Can you please open a support case with us at support@okta.com in order to have the issue further investigated by one of our Support Engineers?