heya all, I wonder if anyone had a similar issue with Progressive profiling.
I’ve created new profile enrolment policy specifically for progressive profiling, added required fields and assigned to an application. I also added group assignment.
According to the documentation, when user sign-ins with missing attributes/fields, sign-in widget (okta hosted) supposed to prompt a user for missing info. But in my case, it doesn’t render the prompt, although it seems the profile enrolment policy is triggered, because a user assigned to the group specified in the policy.
I’m really puzzled here, if I miss something in my config. Weirldy enough, when I assigned Okta End User Dashboard to that same policy it did work for one of my test users/cases.
Anyone’s help would be much appreciated.
Cheers
I also ran Access Testing Tool and it shows required attributes for profile enrolment, confirming my config, but still users don’t get progressive profiling prompt during login.
The Progressive Profile for specific apps work only if you are signing into the app directly with the SIW. Could you explain how you are initiating the logins directly to your app?
I’ve identified my problem - the progressive profiling wasn’t triggered because of the user type. Users were created of a specific type, and it appears that it only works if new attribute added to the user type profile and set as required at the profile level, not enrolment policy (applicable to only default profile).
