Infinite loop error .. Bad request .. header too long

Out of nowhere my app stopped working for particular set of users and gave above error. Please help

web application is built in .net framework . It was working properly till today. We have not made any changes at our end

@andrea @erik Please help as production environment is facing this issue


Would you be able to take a look at the number and the size of cookies the browser sends in the request ? Can the users test by clearing the cookies in the browser ?

Are the users facing the issue part of large number of groups ?

If this is a production issue that needs immediate attention, we suggest you to create a Support case along with the har file and other appropriate logs for troubleshooting.