"Invalid token provided" with API token calls

Questions API
1

Hi,

Environment: two trial okta spaces, both have similar configurations. Both used by the same way, including access by api calls with okta api-token.

Problem: since dec-03 one trial okta got issue with API calls - error “Invalid token provided“. Nothing has changed in configurations. Tried:

  • create new token
  • create new superadmin and then create new token under it

Problem still exists. Problem is reproducible with the simple curl calls, so is not related to an SDK issue. Any suggestions?

Error:

Okta GET request for app ‘XXXXXXXsstx0qppU6697’ failed. URL: https://trial-3333333.okta.com/api/v1/apps/0oascudsstx0qppU6697. Status: 401 UNAUTHORIZED. Response: {“errorCode”:“E0000011”,“errorSummary”:“Invalid token provided”,“errorLink”:“E0000011”,“errorId”:“oaeWzNTHQKKR8OqNmek821YOQ”,“errorCauses”:}. API URL configured: https://trial-3333333.okta.com.

2

Hi,

Could you check once again to see if you are still seeing the same issue? If you are, could you please provide a screenshot of the error?

3

Hi, I have re-created the token just now - the result is the same:

image
image751×420 23.3 KB

errorCode":“E0000011”,“errorSummary”:“Invalid token provided”,“errorLink”:“E0000011”,“errorId”:“oae5COzTOATTLyPtA2oHB2tNg”,“errorCauses”:}

4

Today our second trial-okta (https://trial-4600364-admin.okta.com/) got the same issue - connect by API does not work. API token shown as active, user which has created the tiken can login to admin console.

OKTA team - any suggestions?

6

We are currently investigating this internally

7

Are you able to access the Admin console for both of these orgs?