Hello, we have been using our own TLS cert for login.fairtradecertified.org but want to use the Okta managed certificate: Per instructions here Customize domain and email address | Okta Developer I am supposed to post on this forum so that it is a seamless transition: Note: If your custom domain u…

Thanks Andrea, I already did that and they said they couldn’t help. So I figured I’d try the other method mentioned in the docs which was this forum. I ran out of time so just uploaded a custom cert for another year, not ideal but without support it was the only solution.

Sorry to hear about that, I’ll take a look into this miscommunication. Glad you were still able to update your org to use Okta managed certs!

Replace own SSL/TLS cert with Okta Managed

Questions

andrea February 22, 2023, 8:37pm 2

Please open a support case instead, we need one open and associated with your account in order to complete this process. I’ll also look to get this doc updated to say as much.

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Replace own SSL/TLS cert with Okta Managed

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