We have an SCIM-enabled application “Work-SCIM” and there is an attribute “managerID” which is not populating. With the same setting/config, attribute mapping is working fine and populating correctly in the OKTA Preview. I tried deleting, recreating, and remapping in Production, but had no luck using copy and paste from OKTA Preview to the attribute and its mapping in Production env.
Can you share how you’ve created that attribute in the Profile Editor for your application? I want to double check how thats all been configured
The external name and namespace don’t look to be the standard values. Does it work if you set the External name to manager.value and use the standard user External namespace urn:ietf:params:scim:schemas:extension:enterprise:2.0:User. See SCIM RFC here that discusses this attribute: RFC 7643: System for Cross-domain Identity Management: Core Schema
Note that you will have to recreate the attribute to give it a new external name/external namespace
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