Variable results from get groups api calls

We are using the Okta API to pull user and group data into a third party application (Backstage). The api call is managed by a third party plugin. It allows us to filter groups, and due to needing only specific groups we are filtering by profile name: ie. eq “Team 1” or eq “Team 2” etc. We have ~ 40 groups.

However, in our staging and production environments, we get a seemingly random number of groups each time we do the api request. It could be 20, or 36, or 25. We never seem to get the entire list of groups. Has anyone experienced an issue like this? Does the filter not support a large number of ‘or’ matches?

Thank you for reaching out here on the Okta Developer Forum. We noticed that your question is more closely related to the Groups API. To ensure you receive the most accurate and timely assistance, we recommend reposting your query on Okta’s Community at: Okta Help Center (Lightning)

Okta’s teams on the Community are better equipped to provide the comprehensive support and guidance you need as they have the specialised knowledge and expertise in the Groups API.

We appreciate your understanding and are committed to ensuring you receive the best possible support. If you have any other questions or issues related to Okta’s developer tools and API’s, feel free to post them here, and we’ll be happy to assist!

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