Deactivate user on registration

Questions
1

I’m investigating if Okta would be a good fit for our company. One of the requirements is to deactivate a user on registration. We need this functionality because in a B2B e-commerce flow the business-user will first need to follow some internal flows before activating the user.

In the docs (https://developer.okta.com/docs/reference/registration-hook/) it says you can use com.okta.action.update to ALLOW or DENY the registration. I want to ALLOW but at the same time deactivate the user.

Can this be done with the registration inline hook? Or can this be done any other way?

2

Rather than the user being deactivated upon registration you could create a workflow that places them in an alternative user state until your flow is complete

User States
Access Request Workflow

3

Thanks Jordan. I looked into your answer. Am I correct that Access Request Workflow requires the end-user (=customer) to manually add the app after he has registered? Or can you add an app automatically without end-user action required.

2nd question:
I’m in step 6 under the “Configure the App Approval Workflow” inside https://help.okta.com/en/prod/Content/Topics/Apps/Access_Request_Workflow.htm. I don’t see the APPROVAL options (required / not required). What could be the cause of that?

4

You could use group rules as a part of your workflow and the user will automatically have the app assigned to them based upon your defining criteria
Reference: https://help.okta.com/en/prod/Content/Topics/Directory/group-rules.htm
https://help.okta.com/en/prod/Content/Topics/Directory/Directory_Groups.htm

Regarding your 2nd question did you select ‘yes’ in step 4 “Specify whether you want to allow end users to request this app.”?

5

Thanks Again Jordan for your help but i’m not seeing options that according to the developer.okto.com I should see.

problem 1:
for the “Configure the App Approval Workflow” I did specify yes for “Specify whether you want to allow end users to request this app.” in step 4

problem 2:
I looked into the group rules but I cannot see rules tab under Directory > Groups like it says in “Create group rules” in page https://help.okta.com/en/prod/Content/Topics/Directory/group-rules.htm. This is at step 2.

Am I not using the right platform? I encounter both problems in both the ‘classic UI’ and in the ‘developer console’

6

Anytime!

That is indeed a strange issue regarding problem 1.
If you select No instead of Yes under ‘Allow users to request app’ does it change any of the available options?

For problem 2 could you upload a screenshot by chance?

7

I don’t really know why, but the developer account has way less options than a ‘normal’ free trial account. I switched to a normal trial account and have more options now.