I’m using the “@okta/okta-auth-js” package in a react app, and “@okta/okta-sdk-nodejs” in the backend.
I’m trying to diagnose a problem that a client claims they had. They claim that after creating and confirming their account, when they try to log in, they get a E0000004 error for about 2 minutes, after which they can log in normally.
I’m only showing the message “you can now log in” to the user after in the backend, the
oktaClient.activateUser(userId) has ran succesfully. And they claim they saw that message.
So my question is, is it somehow possible that after running (and awaiting) the
activateUser() call, the status of the user remains
STAGED for a little while longer?
Thanks a lot