Event Type: app.generic.reversibility.credentials.recovery

Questions
1

Hi,
Collecting Okta events we came across the following event for which I could find no proper documentation.
Could you please explain the meaning of the event? What is triggering this event? Is it triggered by a user action or is it triggered by some kind of system process?

{
    "eventId": "zxcvbgfdsaqwertyuioplkjhnm",
    "sessionId": "zsxdcfvgbhnjmkrlokij",
    "requestId": "wdrftgfesqazsxdcfvgb",
    "published": "2017-12-15T15:33:46.000Z",
    "action": {
        "message": "Password recovered from previous assignment",
        "categories": [],
        "objectType": "app.generic.reversibility.credentials.recovery",
        "requestUri": "Background"
    },
    "actors": [
        {
            "id": "zaqxswcdevfrbgtnhymj",
            "displayName": "Joe User",
            "login": "juser@example.com",
            "objectType": "User"
        },
        {
            "ipAddress": "",
            "objectType": "Client"
        }
    ],
    "targets": [
        {
            "id": "zaqxswcdevfrbgtnhymj",
            "displayName": "Joe User",
            "login": "juser@example.com",
            "objectType": "User"
        },
        {
            "id": "qwertyuiopasdfghjklz",
            "displayName": "JIRA Cloud (Atlassian)",
            "objectType": "AppInstance"
        }
    ]
}
2

Iā€™m unsure as well. I sent a note to the product owner to see if we can get some additional information.

3

Alright, some information here.

This event is from Okta and fired in case app user being reactivated from a suspended state. Suspended status for app user is set upon deactivation Okta user, so in this case:

  1. Ensure Okta user is assigned to Jira
  2. Suspend Okta user
  3. Activate user

I believe if I needed to put this another way, it is when Okta is able to recover credentials for a user to allow them to be able to login into Jira again.

Hope this helps!

4

Thanks Tom,
I really appreciate your help,
Uri

1 Like
5

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.