Event Type: app.generic.reversibility.credentials.recovery

Hi,
Collecting Okta events we came across the following event for which I could find no proper documentation.
Could you please explain the meaning of the event? What is triggering this event? Is it triggered by a user action or is it triggered by some kind of system process?

{
    "eventId": "zxcvbgfdsaqwertyuioplkjhnm",
    "sessionId": "zsxdcfvgbhnjmkrlokij",
    "requestId": "wdrftgfesqazsxdcfvgb",
    "published": "2017-12-15T15:33:46.000Z",
    "action": {
        "message": "Password recovered from previous assignment",
        "categories": [],
        "objectType": "app.generic.reversibility.credentials.recovery",
        "requestUri": "Background"
    },
    "actors": [
        {
            "id": "zaqxswcdevfrbgtnhymj",
            "displayName": "Joe User",
            "login": "juser@example.com",
            "objectType": "User"
        },
        {
            "ipAddress": "",
            "objectType": "Client"
        }
    ],
    "targets": [
        {
            "id": "zaqxswcdevfrbgtnhymj",
            "displayName": "Joe User",
            "login": "juser@example.com",
            "objectType": "User"
        },
        {
            "id": "qwertyuiopasdfghjklz",
            "displayName": "JIRA Cloud (Atlassian)",
            "objectType": "AppInstance"
        }
    ]
}

Iā€™m unsure as well. I sent a note to the product owner to see if we can get some additional information.

Alright, some information here.

This event is from Okta and fired in case app user being reactivated from a suspended state. Suspended status for app user is set upon deactivation Okta user, so in this case:

  1. Ensure Okta user is assigned to Jira
  2. Suspend Okta user
  3. Activate user

I believe if I needed to put this another way, it is when Okta is able to recover credentials for a user to allow them to be able to login into Jira again.

Hope this helps!

Thanks Tom,
I really appreciate your help,
Uri

1 Like