Getting login issue, while input the credentials

Questions
1

Hi Team,

I am able to configure the sandbox account and rendering the login UI successfully but when login with credentials, it attempt failure and showing below error message :

You are not allowed to access this app. To request access, contact an admin.

Please provide the suggestion that helpful to me for resolving the issue.

Thanks !!

2

Hello there,

My name is Akash, from Okta and I will be handling this issue.

Please sign in as an Admin to the Admin Console and ensure that the Authentication Policy is configured in a way that the user is allowed to access the Okta dashboard.

You can follow the instructions that are given in this article - Okta Help Center (Lightning)

3

Thanks Akash,

I have followed the articles you shared but did not work for me. Some steps may have been missed.

Can you please assist further.

4

Hi Team,

Please provide other approach to address the issue.

5

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