Mis-match in account status

Questions
1

When using the authn API vs the users API different statuses are returned. The account I am looking up is in fact Locked. The authn API reflects the correct status. Using the users API, the same account return a status of ACTIVE. Is there a reason for the difference? Is this a bug?

{{url}}/api/v1/authn
“status”: “LOCKED_OUT”,

{{url}}/api/v1/users?q=
“status”: “ACTIVE”,

2

Hi @aarondrabeck

Please open a support ticket from the Okta Support Portal or by sending an email to support@okta.com to have this issue further investigated.