OKTA OIDC error: invalid_request error_description: Identity provider is not valid

We are seeing below error when user signs out from application,

error: invalid_request
error_description: Identity provider is not valid.

Also during signout, instead of signing out user from application and returning to login page, it goes back to “verifying identity and signin flow” and then fails with above error. Ideally, it should redirect back to the signout URI that we have set to the homepage of the application.

Can someone please help why user can’t signout properly?

I think we have agentless DSSO enabled but not sure if this is behavior is due to it.

we do see below error in one of the network logs

Screenshot 2024-02-06 at 5.07.59 PM

Hi @patelkhelan11! Are you using the logout endpoint to sign users out - OpenID Connect & OAuth 2.0 API | Okta Developer