OKTA Veryfy and Push Notifications

Questions
1

Hi Guys

I’m trying to execute a POC to raise a push notification on my mobile calling an OKTA API

I’m calling these APIs

  • {{url}}/api/v1/users/{{userId}}/factors/{{factorId}}/verify
  • {{url}}/api/v1/users/{{userId}}/factors

In both cases, I got the next error

{
“errorCode”: “E0000007”,
“errorSummary”: “No se encontró: Resource not found: xxxx@mail.com (User)”,
“errorLink”: “E0000007”,
“errorId”: “oaeafwLO95iRqmb-pywzPh6zg”,
“errorCauses”:
}

I have installed the OKTA Verify on my phone and I enabled the OKTA Verify on my profile and if I go to Security->MF, OKTA verify is enabled with a check in Enable Push Notifications

Can you help me to understand what I’m doing wrong please

2

Hi @ClaudioValdes ,

Could you make sure the userId is correct ?

If you still face issues, please create a case for Okta Support with the details that include x-okta-request-id from the response headers.

3

Thanks, I reviewed the UserId and factorId and now it works, It’s not very easy to get it but I’m ok now