Testing Okta New Device Behaviour policy

Hi

I was testing the Okta New Device behaviour policy. I set the evaluate against 2 authentications and the behaviour policy is added to signon policy rule . I followed the below steps to test the policy.

  • Login with Chrome browser - the rule is triggered with New Device= POSITIVE ( then logout )
  • Login with Safari browser - the rule is triggered with New Device= POSITIVE ( then logout )
  • Login with Firefox browser - the rule is triggered with New Device= POSITIVE ( then logout )

Now tried with chrome browser ( from 1st attempt with same DeviceFingerprint ), I was expecting this time again the rule should trigger with New Device= POSITIVE ( as New Device evaluation is 2 authentications ) but the rule is not evaluated as New Device=NEGATIVE.

please can I get some help in

  • My expectation as outcome in the above case is correct? then why the rule didn’t trigger.
  • Whether Okta still remembering the device fingerprint for the chrome browser after 2 authentications?

Thanks in Adv.

Hi @naresh0460! Please open a support ticket through an email to support@okta.com with this issue. One of our Support Engineers will be happy to assist you further.