Unable to login into developer account

Hi,

The admin account I used to get into the Okta Developer admin page stopped working. It produces a 400 error that my user status is invalid and with details “Identity Provider: OIDC, Error Code: access_denied”. I’m unable to log into my account or reset the password. I need some help to get it back up. I tried clearing cookies and cache and tried using different browsers too. I still get the same error.

There is currently an issue with creating new accounts via social idP. We do have an internal query on this and it’s being investigated. The cause is due to the auto-enabling of the feature that requires MFA for access to the Admin Dash, and with social idP you aren’t prompted to set up a second factor. This only happens with social idP at this time.

I’m going to DM you to request some details for verification and then I can toggle that feature off on the org and then you’ll be able to get in.

Hi Nicole,
I’m in the same situation, can you help me and deactivate MFA?
Best regards,
Franco

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