Hi Okta team,
We created new user in okta, user facing error when he enters username and hit next button in login page, password prompt did not came. attach ss of login page.
On checking logs
We got this error in logs
“displayMessage”: “Access has been denied because the policy requirements could not be satisfied by the users’ current set of available authenticator enrollments”,
“eventType”: “application.policy.sign_on.deny_access”,
“outcome”: {
“result”: “SUCCESS”,
“reason”: “The policy requirements could not be satisfied by the users’ current set of available authenticator enrollments”
},
For our login setup
We have configured
- OIDC SPA application
- Dedicated authenitcation policy for our application which only has one factor authentication that is password.
I also see Okta account management policy not sure if it is causing this issue. In its rule i see two factor check.
Login Page error
