403 error when signing up for new developer account

Questions
1

Hello,

I’m trying to create a new okta developer account & at the end of the sign up process I get a 403 error.

Here’s the steps I did:

  1. Go to okta developer page (developer dot okta dot com)
  2. Click Sign up in upper right
  3. Click ‘Sign up free for Developer Edition’
  4. Choose ‘Continue with Google’.
  5. For country and state enter United States, New York
  6. Enter my google email & password.
  7. Sign in to okta.
  8. I get this result:
    Okta
    403
    Access Forbidden
    You don’t have permission to access this page.
    Go to Homepage
  9. Clicking the ‘Go to Homepage’ button doesn’t do anything.

I also got an email with subject ‘Welcome to your Okta developer account’.
In that email there is a ‘Sign In’ button, when I click that I also get the 403 response.

Here is the okta domain I got in the welcome email:
dev-61477471
The forum software kept complaining that this is a link so I had to remove the okta dot com from the end)

Thanks in advance for any help you can give.
-Martin

1 Like
2

Hi Martin,

There is currently an issue with creating new accounts via social idP. We do have an internal query on this and it’s being investigated. The cause is due to the auto-enabling of the feature that requires MFA for access to the Admin Dash, and with social idP you aren’t prompted to set up a second factor. This only happens with social idP at this time.

I’m going to DM you to request some details for verification and then I can toggle that feature off on the org and then you’ll be able to get in.

2 Likes
3

Hello, can I get some help with this too? Tried to use Google as well. Thank you.

4

@jDraper9 I’m going to DM you!

1 Like
5

Hi, I also have the same problem with GitHub. I tried using my work email and encountered the same problem. Can you help me? Thank you

1 Like
6

I also have this problem. I used github idp, my account is dev-53780511

1 Like
7

Hi Nicole,
I am also having the same issue. Can you also dm mein to resolve the issue
urgent support will be highly appreciated

1 Like
8

Hi team, having the same issue as well. Can someone help . ?
My domain is dev-02613398

1 Like
9

I am facing the same issue when I signup for a developer account using my gmail address. @nicole Could you please help me resolve the issue.

1 Like
10

i am also facing the same issue . can you help me resolve this?

1 Like
11

@nicole Did this problem ever get corrected, i cannot access dev-01109378

1 Like
12

@vk-giri Did this problem ever get corrected, i cannot access dev-01109378

13

@Nicole could you please help me with my account which has the same issue. I signed in with my google account and got 403 Forbidden Access. I used to be able to access the admin console using the “reset password” link in the welcome email. And now the link has expired and I am not able to access the admin console. My org is dev-06786633.okta.com

1 Like
14

Can you help me as well?
Can’t access dev-09064023

1 Like
15

I have the same problem
Can’t access dev-63364864

1 Like
16

I have the same problem
Can’t access dev-24523161

1 Like
17

I have the same issue. Can you assist me as well please. dev-10032251

1 Like
18

@nicole I am facing the same issue.
Can’t access: dev-56305234

1 Like
19

@nicole , need help signing up.

dev-77197807.okta.com

Thanks!

1 Like
20

Hi, could I also get help? https://dev-09516987.okta.com/

1 Like