Cannot access to developer account

Hello, I am not able to access my OKTA developer account. And also I am not able to access to the developer account of the company. RelateI disabled the okta verify method in the Authenticators and now cannot access the account. I am not able to create a new account as well since my email is already linked to dev account.

I am being redirected to https://okta-devok12.okta.com/ after logging in. 500 Error.
I want to access to the application created by the organization Deel | Okta , the previous administrator is no longer available.

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Hi @david.sanchez,

We’ve rolled out a new security protocol and suggested some workarounds. Please create a new account with your work email using a suffix, username+suffix@company.domain. The suffix could be something like +admin1, for example.

If this works for you, we recommend:

  • Creating a couple of Super Admin users in your org.
  • Make sure all admins are registered for MFA.

In addition, follow this guide, Enable Terraform access for your Okta org, to make sure you have access to a Terraform config in the event you are locked out.