Hi - I’ve got an issue where I own example.com but when trying to add the okta.example.com to my current tenant I’m getting the ‘The specified domain name already exists and was verified by another org’ error. I can see in the _oktaverification DNS record for my domain, and I can see the CNAME pointing to what I imagine is a dev org. I don’t have access to the dev org, but I own the domain - do I have any recourse here?
bump? If this is just not an option then I can always use a different custom domain…ty!
Hi @josefismael
Thank you for reaching out here on the Okta Developer Forum. We noticed that your question is more closely related to setting up a new domain for an existing tenant. To ensure you receive the most accurate and timely assistance, we recommend reposting your query on Okta’s Community at: Okta Help Center (Lightning)
We appreciate your understanding and are committed to ensuring you receive the best possible support. If you have any other questions or issues related to Okta’s developer tools and API’s, feel free to post them here, and we’ll be happy to assist!
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