Error Importing Users From Active Directory

Questions
1

When importing users from Active Directory to Okta, some users are not getting imported with the following error:

Error Message: with the following validation errors: login field failed validation with value ‘null’: The field cannot be left blank.
email field failed validation with value ‘null’: The field cannot be left blank.
login field failed validation with value ‘null’: Username must be in the form of an email address.

LegacyEventType: core.user.config.user_creation.failure

It’s only happening to certain users that we’re importing from one particular AD domain but no user data issues have been identified.

Does anyone have any ideas on resolving this?

2

Hi

Since this question is more closely related to AD I would recommend reposting your query on Okta’s Community at: Okta Help Center (Lightning)

3

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