Getting 403 Access Forbidden on my DEV account

[Knight]

Hi Okta team,

I’m unable to access my Okta Developer org as an admin that I use for testing and learning.

Org URL: https://integrator-4194754.okta.com
Admin email: inderpreet.singh@ahead.com

After logging in I see: “403 Access Forbidden – You don’t have permission to access this page”.

I am the only admin on this org, and now I also can’t create a new Developer org because this email is already registered.

I checked and saw that for similar scenario OKTA team was able to help other users:

403 access Forbidden. Loggin isssue

Hi technical team. I am learning about okta with login module, I have problem when registering account with developer role. But I have encountered some problems reported as: “Access Forbidden You don’t have permission to access this page.”. I have checked all the ip of the machine as well as tried on other browser but no result. Please help me out. Thanks. My dev id is: dev-44783482-admin My region is Vietnam

403 Access Forbidden. Login issue

For Learning purpose i registered in okta as a developer. Unfortunately it is showing 403 Access Forbidden. I cross-checked all my setting and networks and found that everything is okay. I tried to resolve all the possible ways but no luck. In fact, I tried with different browsers and different system as well. Please do help me out with the solution. My dev id is: dev-76223414-admin. My region is India.

So can someone please check on this and help to restore my access.

Looking forward to your response.

Thank you.

[andrea]

I see logs in the org that imply there’s an issue with your Okta Verify enrollment, causing it to not be of a sufficient assurance level to allow you to log into the Admin Console per its Authentication Policy requirements.

In the Okta Verify app, can you try enabling biometrics for that user’s enrollment (on iOS, the option is labelled “Face ID or Passcode Confirmation”) and then try to log in again?

[Knight]

Hi @andrea
Thanks for checking.

I have an android phone where OKTA verify is installed and my account is added.

Biometric and screen lock option is already enabled for OKTA verify and it does ask me to provide biometric when I approve the request. Only after approving I get the 403 Forbidden message.