Identity Provider Creation Failure

I am trying to create an OpenID Connect Integration under Security → Identity Providers → Configure OpenID Connect but I get “403” error righ after I fill out and submit the form.

What could be the problem?

My IdP Usage is factor-only if anyone is interested. The rest is kind of standart

@mesut the 403 sounds like a permissions issue, what does your admin role/permissions look like?

It is trial account and I am Super Admin. I also get “step-authentication failure” along with 403.

I suspect this error is related to the step-up authentication that we require when creating/updating an Identity Provider (as this is a very privileged action) that is unable to challenge you for an additional authenticator for verification.

Can you try enrolling in a phishing-resistant authenticator, such as WebAuthn or Okta Verify, and then try to create your Identity Provider?

Hi @andrea ,

This is how enrollment looks like and as you can see, Okta Verify is mandatory. I use it already when I sign in but somehow I still get “perform step-up authentication” error when trying to create IdP.

I think I fixed the problem by increasing “Authentication required every” attribute to 10 min. and also unchecking create/modify identity providers protected action. Authentication required was 1 min. by default and because of that, I had to come that setting right after re-authenticate.

I hope that will help someone in here because I was stuck with this last 3 weeks. That was a frustrating but I did it. :tada: Thanks for help @andrea

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