Okta Verify App Access Lost

Hello Okta team,

I have created a okta account and I am the admin for the same, I have established Okta Verify on my old phone and now upgraded it to new one, I missed to scan the QR codes to the new one before resetting my old. I am not able to sign in to my organization and do anything about this.

Please help !

Here is the okta organization URL - https://integrator-7871200.okta.com/

Thank You !

Hello,

If you have a paid account with Okta please contact the support team and they should be able to associate the integrator Org with your account to allow recovery.

Without a paid account there currently is no recovery method for integrator Orgs and a new Org will need to be created.

It is best to have two super administrators configured should one become locked out the other account can be used for recovery.

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.