Unable to Activate Okta Admin Account When Signing Up for Integrator

Questions OAuth/OIDC
1

Hi,

I’m trying to create and activate an Okta Integrator account.

I successfully received the account activation email, but when I click the “Activate” button, I’m redirected to an “Unavailable features” page, so I’m unable to complete the activation process.

I also tried to reset my password, but I’m unable to proceed with the verification process. I tried the available options (SMS, email, and voice call), but none of them work.

Has anyone experienced a similar issue or know how I can resolve this?

If an Okta representative needs my account information, I can provide it privately.

Any help would be appreciated. Thank you!

2

Hi,

Could you try activating the Account throught the email once again and let me know if it’s working or not?

3

Hi, thanks for the reply.

I just tried what you suggested, but it’s still showing the “Feature Not Available” error.

4

Could you try creating a new Integrator account and check again?

5

I tried creating a new integrator account using my current email address, but I received the following error: “An Okta Integrator Free Plan org already exists for the email provided.”

Could you please delete or reset the existing org associated with this email address so I can sign up again?

6

Could you try using plus addressing/subaddressing using the work email (provided that the corporate email provider, such as Google and Microsoft, supports it). For example, username+admin1@example.org