Webapp no longer recognizing cookies/Can't login

Hi. I’ve been using the Sign-In Widget for the past 5+ years without issue. Recently, my office upgraded the browser we use internally, and my webapp is no longer recognizing credentials or cookies. If I sign in using the same webapp and then navigate to a different webapp that uses the same SSO credentials, I’m already logged in, so I know the Sign-In Widget is doing its job. I’m thinking it’s likely the code I’m using to validate authenticated users. Can anyone tell me what I might need to change to get it to recognize credentials? Or rather, what’s the easiest way to validate the cookies/tokens of logged in users?

Using Sign-In Widget v 2.16.0 (yes, I know it’s old, but when I try to update the widget I can’t get it to work).

Browser we’re using is Citrix Enterprise Browser (Latest version. Last version worked).

This is the beginning of the code I’m using:

<script type='text/javascript'>
  var oktaSignIn = new OktaSignIn({
    baseUrl: 'https://sso.xxxxx.com'
  });

    oktaSignIn.session.get(function (res) {
      // If we get here, the user is already signed in.
      if (res.status === 'ACTIVE') {

If I go to xxxxx.com it shows me all of my login info with a status of ‘active’.

Just not sure why this browser update (chromium-based browser) isn’t recognizing the credentials with the code I’m using. Other internal apps work. I think I might just not be validating the credentials correctly and I don’t know how to solve it. Wondering if anyone has any knowledge about anything that may have changed in Chromium-based browsers (works in Google Chrome though).

I tried updating the widget version last week without success.

Hi,

Can you check if the browser is blocking third party cookies?

It is not. I’ve set the browser to allow 3rd party cookies.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.