I am looking for a way to send an email to our service desk when a user is put into the staged status.
I would like an email sent to the service desk that contains some values for the user, first name, last name, department, start date (a custom value we capture) and a few other values.
This will act as a trigger in the service desk to start the on boarding ticket process as we need to gather information from production coordinators for our new starters.
I thought it might be able to be done as an automation process but I just can’t see how to put the pieces together.
Is something like this possible?