My application uses the following piece of codes to request OKTA to send password reset message. When the Password policy enables both Email and SMS, it works fine. But I just enable SMS option, the call returns Okta E0000017 (Password reset failed - Forgot password is not allowed in the user’s current status), ErrorId oaepU0XeIE5TVydesSn1HY2vw
How do I make SMS option work?
Client client = Clients.builder().setOrgUrl(configService.getOktaDomain())
.setClientCredentials(new TokenClientCredentials(configService.getApiKey())).build();
User user = client.getUser(email);
user.forgotPassword();