Our app won't launch Okta auth page

All of a sudden, the login auth screen that is supposed to get launched when the user clicks “sign in with okta” no longer occurs. Console errors indicate a 401 with the message “You do not have permission to access the feature you are requesting”. We haven’t deployed any code that would cause a permissions change.

We can login directly to .okta/com/admin/dashboard but if I try to launch one of my apps from there, it just routes me to the “sign in with okta” screen again.

Does this have to do with Okta’s current service outage?

We’ve tried AuthApi Error / You do not have permission to access the feature you are requesting without success so far

Any guidance would be much appreciated. Thank you!

Can you confirm which API endpoint you are encountering that error for?

In the forum post you linked, the error message is returned when a GET request is made to the https://{okta_domain}/oauth2/default/.well-known/openid-configuration but the Okta org does not have the API Access Management add-on. A potential workaround is to set the issuer to be the Okta org url which is available for all Okta orgs.

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