I signed up for an Integrator Free Plan, but the welcome email did not get delivered successfully through my outlook system. I am unsure how to proceed to set things up, but when I try again, it tells me that the email is already associated with a plan. How can I proceed?
Hi @cbuley,
You would need to use the + sign to create a new Integrator Org as outlined in this article: Okta Help Center (Lightning)
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Create a New Integrator Free Plan Tenant:
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Navigate to the Okta Developer sign-up page.
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It is recommended to sign up using the same email address as the locked-out account, but with a “+” alias. Most email providers (e.g., Gmail) will deliver emails sent to your.email+alias@example.com to the your.email@example.com inbox. For instance, if the original email was admin@company.com, signing up with admin+oin@company.com is an option.
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Add a New Super Administrator to the New Tenant:
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After successfully creating and logging into the new Integrator Free Plan tenant, work can begin.
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To grant administrative access to other users (or the original, now-unaliased email address), navigate to Security > Administrators.
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Click on Add administrator.
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Follow the prompts to assign the Super Administrator role to the desired user.
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Continue with OIN Submission:
- With the new tenant and a Super Administrator account, the Okta Integration Network (OIN) submission can now proceed.