403 Access Forbidden on dev org + can't create new org with same email

Questions
1

Hi Okta team,

I’m unable to access my Okta Developer org as an admin that I use for testing and learning.

Org URL: https://integrator-4194754.okta.com
Admin email: inderpreet.singh@ahead.com

After logging in I see: “403 Access Forbidden – You don’t have permission to access this page”.

I am the only admin on this org, and now I also can’t create a new Developer org because this email is already registered and personal emails are not accepted. Can you please:

  • Restore my admin access to this dev org, OR
  • Release / change the admin email on this org so I can register a new Developer org?

Also, can you please guide if it is feasible to have a OKTA dev account for testing made using @gmail domain?

Thank you.

2

Hi,

Signing up for the Free Trial or Integrator Free org works only with your work email, so you won’t be able to use your Personal Email to create a new org.

If your corporate email provider supports you can try using addressing/subaddressing as mentioned in the article here -

3

Hi @vk-giri
Thank you for checking on this.

Subaddressing is not possible in my scenario. So can you help to restore access to the current Dev ORG account ?

If restoration is not possible, can you Release my email from this ORG or delete this one so that I can start a new from scratch.

Any insights will be helpful.

Thanks

4

Unfortunately, releasing the Email/deletion of the ORG is not possible currently.

5

Hi @vk-giri

while checking the other issues I saw these issues where similar scenario was resolved by OKTA team

Can you please check once and help with the same for my account so that I can get the access again and continue my learning.

Looking forward to your response.

Thank you

6

https://devforum.okta.com/t/autenticacion-a-consola-dev-403-access-forbidden/29574/3