Hello,
Admin for my dev account dev-591123.oktapreview.com cannot login to the admin console. I get the error Sign In Denied - You do not have permission to access your account at this time. If you’re wondering why this is happening, please contact your administrator.
It seems to be related to MFA enablement. How can I enroll to MFA?
Hello Mkaz,
Please see the below response.
Admins must use a second factor when accessing the Admin App as part of Okta’s effort to harden this flow. We cannot remove your existing email from our systems to allow for the creation of a new org as part of the process. (Announced in the banner on this forum and the following article)
Paid Okta Accounts
If you have a paid Okta account, you can contact support directly by phone for assistance, as you would not be able to access the support ticketing system.
Developer Orgs
If you are using a Developer org, unfortunately, support will not be able to assist in reclaiming access to the account.
In this case as these are test accounts, your only option would be to create a new org and use a different corporate email when signing up.
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