Am I correct?: It is not possible to customize the activation email?


#1

I’d like to not have to build my own email delivery system but I also don’t want the Okta brand to appear before my own customers. The documentation says I have limited ability to customize SMS templates and implies I can’t customize email templates.

Please advise: Is it possible to customize emails? Activation emails, in particular?

–Ray

https://developer.okta.com/docs/api/resources/templates


#2

Hi @RayRenteria.
You can customize the Activation Email via UI.

https://-admin..com/admin/settings/emails

The Email customization is not listed on the documentation you’re referring because the Templates API supports only modifying SMS templates.

You can find more info about Email customization here:
https://support.okta.com/help/Documentation/Knowledge_Article/Email-and-SMS-Options-1077615107


#3

Wait. How in the world did I miss that? It was RIGHT THERE!

I was poring through the docs when it was just staring me in the face. Sheesh.

Thanks for pointing out the obvious. :man_facepalming:

–Ray