Am I correct?: It is not possible to customize the activation email?

I’d like to not have to build my own email delivery system but I also don’t want the Okta brand to appear before my own customers. The documentation says I have limited ability to customize SMS templates and implies I can’t customize email templates.

Please advise: Is it possible to customize emails? Activation emails, in particular?

–Ray

https://developer.okta.com/docs/api/resources/templates

Hi @RayRenteria.
You can customize the Activation Email via UI.

https://-admin..com/admin/settings/emails

The Email customization is not listed on the documentation you’re referring because the Templates API supports only modifying SMS templates.

You can find more info about Email customization here:
https://support.okta.com/help/Documentation/Knowledge_Article/Email-and-SMS-Options-1077615107

2 Likes

Wait. How in the world did I miss that? It was RIGHT THERE!

I was poring through the docs when it was just staring me in the face. Sheesh.

Thanks for pointing out the obvious. :man_facepalming:

–Ray

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The documentation still says you can’t do it… https://developer.okta.com/docs/reference/api/templates/ but this is a lie.

The Okta terraform provider has been doing it for over a year. https://github.com/oktadeveloper/terraform-provider-okta/blob/master/sdk/templates.go