Email template edit

Questions
1

Okta provides features to edit email templates. But I am unable to edit the email template. It says the template edit feature is paid only. After reaching the pricing page and trying to create a paid account, that page redirects me to the Auth0 page for authentication. After creating an account on that page, it will give a new dashboard (Aauth0 dashboard). Now, I am confused about how to edit the Okta email template using this new Auth0 account.

Problems:

  1. Unable to edit email template
  2. Pricing page redirects to oauth page to create new account
  3. How to edit okta email template using oauth account.
2

Are you using an Okta Free Trial (WIC or CIS) or Free Developer (CIS) org? Or are you trying to use Auth0 (CIC)?

3

@andrea Currently I am using Free developer (CIS) account.

4

The ability to customize email templates is not supported in Free Trial or Developer orgs to prevent against malicious actors. If/once you have a paid org, you will have the ability to customize emails.

If you are looking to get a paid org, I’d recommend reaching out to our sales team: Contact Sales