Can I switch to other factor after finished the setup process already?

Questions
1

I am working on to integrate MFA authenticator in our exisisting app after our primary authenticator finish.I have already configured okta verify, Google Authenticator and SMS Authenticator factors using okta API in our app.

Here as a user, I chose Okta verify then allow login to my app. Then that user logout and again login, the okta shows already enrolled factor(Okta verify) to authenticate. But Here I want to setup another factor once the setup process finished.

Is there any way to setup again or switch to another factor, once finished okta setup process already?

2

Hi @capestart21,

There are a couple of different ways you could do this. Here is one relatively simple method.

  1. Log in to your app (this should be the user that wants to enroll an additional factor)
  2. Click your username in the top right to bring up the dropdown
  3. Click Settings
  4. Scroll down to the Extra Verification section

From here, the user can enroll additional MFA factors.

Enroll Another MFA Factor

3

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