Cannot access developer account

Questions
1

Hi Okta team.

I created a new account using my email lipsky@checkpoint.com

During the activation, I chose password but did not complete the installation of MFA.

my sub-domain is https://integrator-2265488.okta.com/

I cannot login, and i cannot re-create the account.

Can you help me by sending another activation email? or deleting the partial account, so i can create new one?

Thank you,

Ohad.

2

Hi @lipsky I will include the steps from this KB article which you can use in your situation:

Follow these steps to resolve the issue:

  1. Create a New Integrator Free Plan Tenant:

    1. Navigate to the Okta Developer sign-up page.

    2. It is recommended to sign up using the same email address as the locked-out account, but with a “+” alias. Most email providers (e.g., Gmail) will deliver emails sent to your.email+alias@example.com to the your.email@example.com inbox. For instance, if the original email was admin@company.com, signing up with admin+oin@company.com is an option.

  2. Add a New Super Administrator to the New Tenant:

    1. After successfully creating and logging into the new Integrator Free Plan tenant, work can begin.

    2. To grant administrative access to other users (or the original, now-unaliased email address), navigate to Security > Administrators.

    3. Click on Add administrator.

    4. Follow the prompts to assign the Super Administrator role to the desired user.

  3. Continue with OIN Submission:

    • With the new tenant and a Super Administrator account, the Okta Integration Network (OIN) submission can now proceed.