Error Msg: "Cannot create user. Maximum number of users has been reached."

Questions
2

Yes, Here’s why:

  • Current limit: The free Okta Developer Edition now has a 100 monthly active user (MAU) limit.

  • Your situation: With 1300+ users, you’ve exceeded this limit.

  • Error messages: The API error and disabled “Add Person” button confirm you’ve hit the limit.

  • Legacy accounts: If you had an older account, you might have been granted a 15,000 MAU limit, but you’ve likely exceeded this as well.

Reference: Developer Plan Changes FAQ

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