I had lost my phone which had my okta developer account mfa setup and I want to move that setup to a new device but I am not getting any option for that. Also, I tried to create a new account but it requires an organizational email id which I already used. So, could someone help/guide me in restoring access for my account.
Hello, @Saurabh23
To restore access to your Okta developer account after losing your phone, follow these steps:
Contact Okta Support: Reach out to Okta support or your organization’s Okta administrator. They can reset your MFA settings and help you set up a new device.
Reset MFA: If you have access to the Okta Admin Console, go to Directory > People, select your user account, and click “Reset Multifactor Authentication”.
Update Device: Once MFA is reset, you can set up Okta Verify on your new device by following the prompts.
If you encounter any issues, contacting Okta support is the best way to resolve them quickly.
Let me know if you need further assistance
Best regards
Chris wright
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