Enable Self-Service Registration

Questions
1

How can i enable self-service registration?
Thanks

okta
okta.png1920×1046 150 KB

2

Hi @nopain

Self service registration can be enabled through an email to support@okta.com, requesting the feature SELF_SERVICE_REGISTRATION to be enabled on your Okta tenant.

If you are encountering issues with saving the configuration for self service registration, please open a support ticket to the same email address describing the issue and one of our support engineers will further assist you.

1 Like
3

I had/have the exact same problem as nopain.
Says ‘This field cannot be left blank’ in red, even though it’s not blank (and it’s not even supposed to be a password field). That was with Chrome, I tested opening the same page in Firefox and it worked flawlessly.
So there is some problem with chrome and that page!

Hope this helps someone else until the bug is fixed. :slightly_smiling_face:

2 Likes
4

Thanks a lot! I can’t do anything without this suggestion :smile:

5

Having the exact same issue. Is there a fix?

6

Pretty sure the Password field is mandatory and you should just give it the label name Password unless you want to be creative.

7

I found the root cause, and it wasn’t the products’ fault ( at least I don’t think it was). Apparently, the password manager I was using interferes with the password field on the self-registration form and replaces the Password label with ******, this causes the page to think there’s an invalid entry and not let the form be submitted.

A tip for the developers at Octa: if you want the page to be bulletproof. you could just change the item on the HTML form to be something other than “password” so it doesn’t trigger the replacement.

Cheers

8

This also explains why it works in Firefox: No active password manager.

9

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.